Last Updated: January, 2025
Welcome to Ihana Tiimi. These Terms and Conditions govern your use of our website, products, and services. By accessing our site or purchasing from us, you agree to comply with and be bound by these terms.
Please read them carefully.

1. About Us
Ihana Tiimi  creates and sells high-quality children’s books, toys, and educational products. All products are designed to inspire, educate, and engage young minds.

2. Eligibility to Use
To make a purchase, you must:

• Be at least 18 years of age (or have parental/guardian consent)

• Provide accurate, complete personal and payment information

• Use the website in compliance with all applicable laws
   

3. Orders and Payments

• All orders are subject to availability and acceptance.

• Prices are listed in INR (Indian Rupees) and may change without notice.

• We accept payments via secure third-party payment gateways.

• An order confirmation email will be sent once your transaction is successful.
   

4. Shipping and Delivery

• Products are shipped to the address provided at checkout.

• Delivery timelines are estimates and may vary due to external factors.

• Customers are responsible for providing correct shipping details.
   

5. Returns and Refunds
Please refer to our Return & Refund Policy for detailed information. In summary:

• Returns are accepted within 14 days of receipt in unused, original condition.

• Certain items (bulk orders, opened media products) are not eligible for return.

• Refunds are issued to the original payment method after inspection.
   

6. Intellectual Property
All content on this site—including logos, books, toys, images, illustrations, text, and designs—is the property of Ihana Tiimi and protected by intellectual property laws. You may not reproduce or use our content without prior written permission.

7. Use of Website
You agree not to:

• Use our site for unlawful, fraudulent, or harmful activities

• Copy or distribute website content without permission

• Attempt to breach our site's security systems
   

8. Limitation of Liability
While we aim for the highest quality and service standards, Ihana Tiimi is not liable for:

• Delays or failures in delivery beyond our control

• Minor variations in product color, texture, or packaging

• Damages resulting from misuse or improper handling of our products

Our liability is limited to the value of the item purchased.

9. Privacy
Please refer to our Privacy Policy for information on how we collect, store, and use your data. Your personal information is treated with care and confidentiality.

10. Changes to Terms
We may revise these Terms and Conditions at any time. Updated terms will be posted on this page with the revised date. Continued use of our site implies acceptance of the changes.

11. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Panchkula, Haryana.

12. Contact Us
For any questions or concerns regarding these terms, please contact:
Ihana Tiimi
📧 Email: info@ihanatiimi.com
📞 Phone: +91 780749 2889 | +91 78074 62322
📍 Address: Ihana Tiimi, Sector-4, Panchkula-134112, Haryana
🌐 Website: www.ihanatiimi.com